22-5-2-30
The Role of Knowledge Management in Achieving Competitive Advantage- Applied Study in the Private Banks in Erbil.
Arwand Hamadamin Ahmed
College of Basic Education, University of Raparin
DOI: http://doi.org/10.31918/twejer/2252.30
https://www.doi.org/10.31918/twejer. 2252.30
e-ISSN (2617-0752) p-ISSN (2617-0744)
The Role of Knowledge Management in Achieving Competitive Advantage- Applied Study in the Private Banks in Erbil.
Arwand Hamadamin Ahmed
Kindergarten Department, College of Basic Education, University of Raparin, Rania
1. ABSTRACT:
This research attempts to identify the impact of knowledge management through its aspects, in particular: information creation, information storage, information exchange, information application, and information innovation based on the organizational feasibility of banks in the private sector of the city of Erbil in the Kurdistan Region of Iraq. To achieve the objective of this review, an exam which consists of forty cross-questions was built and designated as an example of eighty administrators along with managers. Of the questions, only seventy-six of them were retrieved and sixty-nine of them were legitimate, testable and measurable. The main objective of this review is to monitor how the directors of companies can implement information management to achieve the viability and development of associations. The research argues that information management had an impact on the usefulness of the association according to the participants' perspectives. In light of the exam results: This review presented a set of suggestions on the information management that private sector banks in particular should adopt in an organized smart arrangement, and this can contribute to achieving a strong regulatory environment through which an environment has been created and radical changes work.
KEYWORD: Knowledge Management, Process of knowledge and Organizational Effectiveness.
الملخص:
تحاول هذه المراجعة التعرف على تأثير إدارة المعرفة من خلال جوانبها، على وجه التحديد: إنشاء المعلومات، وتخزين المعلومات، وتبادل المعلومات، وتطبيق المعلومات، وابتكار المعلومات على أساس الجدوى التنظيمي للبنوك في القطاع الخاص لمدينة أربيل في إقليم كوردستان العراق. ولتحقيق هدف هذه المراجعة، تم بناء اختبار يتكون من أربعين أسئلة متقاطعة، خُصّصت كمثال ثمانون إداريوّن جنبًا إلى جنب المدراء، وتم استعادة ستة وسبعين منها فقط، في حين أن تسعة وستون منها كانت شرعية وقابلة للاختبار والقياس. وإنّ الهدف الأساس لهذه المراجعة هو مراقبة كيفية إمكان رؤساء الشركات لتنفيذ إدارة المعلومات في سبيل تحقيق قابلية الجمعية للبقاء والتطور. واكتشف البحث أن إدارة المعلومات كانت لها تأثير على جدوى الجمعية وفقًا لوجهات نظر المشاركين في الاختبار. وفي ضوء نتائج الاختبار: قدمّت هذه المراجعة مجموعة من الاقتراحات فيما تتعلق بإدارة المعلومات والتي على بنوك القطاع الخاص على وجه الخصوص أن تتبناها في ترتيب ذكي منظم، ويمكن أن يساهم ذلك في تحقيق بيئة تنظيمية قوي ة التي تكوّنت من خلالها بيئة تعمل من خلالها التغييرات الجذرية .
الكلمات المفتاحية: إدارة المعرفة، عملية المعرفة، الفعالية التنظيمية .
REFERENCES
- Adjei, Kwabena Osei Kuffour. 2015. "Assessing Implementation of Knowledge Management Systems in Banks, a Case of Ghana." Information and Knowledge Management 133-137.
- Albream, F & Maraqa, M. 2019. "The impact of adopting e-collaboration tools on knowledge management processes." Management Science Letters 1009-1028.
- Basol, E., & Dogerlioglu, O. 2014. "Structural determinants of organizational effectiveness." Journal of Organizational Management Studies.
- Chang, T.C., & Chuang, S.H. 2011. "Performance implications of knowledge management processes: Examining the roles of infrastructure capability and business strategy." Expert Systems with Applications 6170-6178.
- Coakes, Elayne. 2003. Knowledge Management: Current Issues and Challenges. United Kingdom: Idea Group Publishing, Hershey.
- Daft, R. L. 2007. Understanding the Theory and Design of Organization. Thomson South-Western.: Mason, OH: Thomson South-Western.
- Dalkir, K. 2005. Knowledge Management in the Theory and Practice. U.S.A: Elsevier Butterworth, Heine Mann, U.S.A.
- —. 2005. Knowledge Management in the Theory and Practice. Elsevier Butterworth, Heine Mann, U.S.A.: Elsevier Butterworth, Heine Mann, U.S.A.
- Darroch, Jenny. 2005. "Knowledge management, innovation and firm performance." JOURNAL OF KNOWLEDGE MANAGEMENT 101-104.
- Esfahani, A. N., Hosseini, M.., Fanaei., H., & Azam, M. 2013. "Evaluate the effectiveness of group work and development of methods on Esfahan group work." International Journal of Academic Research in Business and Social Sciences 531-548.
- Fadi Albream, Manar Maraqa. 2019. "The impact of adopting e-collaboration tools on knowledge management processes." Management Science Letters 1009-1028.
- Guru, Get. 2021. Get Guru. Accessed December 31, 2021.
- https://www.getguru.com/reference/knowledge-management-for-knowledge-sharing.
- Hall, R. H., 1992. Organizations Structure and Process: Process and Outcomes. New Dehli: Prentice Hall of India Private Limited.
- Ho, Odor. 2018. "Knowledge Management." Journal of Business and Financial Affairs 7 (2): 1-3. doi:10.4172/2167-0234.1000335.
- Išoraite, M. 2005. "Evaluating efficiency and effectiveness in transport organizations." Transport 240247.
- Jacky Swan, Sue Newell, Harry Scarborough, Donald Hislop. 1999. "Knowledge management and innovation: networks and networking." Journal of Knowledge Management 262-275.
- Jamil, R., & Lodhi, M. 2015. "Role of knowledge management practices for escalating universities’ performance in Pakistan." Management Science Letters 945-960.
- Juice, Help. 2018. KMT. July 23. Accessed December 27, 2021. https://www.knowledge-managementtools.net/knowledge-creation.php.
- Kerr, S., & Landauer, S. 2004. "Using stretch goals to promote organizational effectiveness and personal growth: General Electric and Goldman Sachs." Academy of Management Executive 134-138.
- Kushner, R.J. 2006. "Facilitators guide for assessing organizational effectiveness in national societies: a resource for organizational." Red Crescent Movement. International Services Department: Technical Assistance, Planning and Evaluation Unit.
- L.Wellman, Jerry. 2009. "How Companies and Institutions Manage and Apply Knowledge." Organizational Learning 27-51.
- Liao, S.H. & Wu, C.C. 2009. "The relationship among knowledge management, organizational learning, and organizational performance." International Journal of Business and Management 64-76.
- Lin, H.-F. 2007. "Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions." Journal of Information Science 135-149.
- M, Armstrong. 2009. Handbook of Human Resource Management Practice. Handbook manual, London: London and Philadelphia: Kogan Page Ltd.
- Martins, K., Hiesig, P., & Varbeck, J. 2001. Knowledge Management Best Practices in Europe. Berlin: Springer-Verlay Berlin Heidelberg.
- Mohammad A.Abusweilem, Shadi Habis Abauloush. 2019. "The impact of the knowledge management process and business intelligence on organizational performance." Management Science Letters 1-6.
- NEAMAH A. KHAFAJY, HAITHAM M. ALZOUBI, AZZAM K. ALJANABEE. 2016. "Analyzing
- the Effect of Knowledge Management Processes in The Services’ Quality in Iraqi Commercial Banks." International Review of Management and Business Research 302-304.
- NI Business. n.d. NI Business Info. Accessed December 26, 2021.
- https://www.nibusinessinfo.co.uk/content/advantages-and-disadvantages-knowledgemanagement.
- Nonaka, I, Takeuchi, H. 1995. The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press.
- Othman, B., Harun, A., Rashid, W., & Ali, R. 2019b. "The impact of Umrah service quality on customer satisfaction towards Umrah travel agents in Malaysia." Management Science Letters 1763-1772.
- Othman, B., Harun, A., Rashid, W., Nazeer, S., Kassim, A., & Kadhim, K. 2019a. "The influences of service marketing mix on customer loyalty towards Umrah travel agents: Evidence from Malaysia." Management Science Letters, 865-876.
- Rao, M.S. 2012. "Knowledge management: Some issues and challenges for corporate excellence in the 21st century." Journal of Business and Management 1-3.
- Rašula, J., Vukšić, V.B., & Štemberger, M.I. 2012. "The impact of knowledge management on organisational performance." Economic and Business Review 147-168.
- Robbins, S. P. 1998. Organization Behavior: Concepts Controversies & Application. Prentice: N.J: Prentice–Hall, Inc.
- Sadq, Z. M., Sabir, H. N., Sulaiman, V., & Saeed, H. 2018. "Analyzing the amazon success strategies." Journal of Process Management – New Technologies, International, 65-70.
- Sadiq, Z.M., Ahmad, B.S., & Jwmaa, S.J. 2019. "The role of empowerment strategies in achieving organizational effectiveness." International Journal of Social Sciences & Educational Studies 110-127.
- Saeedeh Arazpoor, Mohammad Mahmodi Meymand. 2016. "Identifying the effective factors on customer knowledge management development: Evidence." Management Science Letters 25-30.
- Sangeeta Shah Bharadwaj, Sumedha Chauhan, Aparna Raman. 2015. "Impact of Knowledge Management Capabilities on Knowledge Management Effectiveness in Indian Organizations." vikalpa The Journal for Decision Makers 421-435.
- Sarstedt, M., Ringle, C. M., & Hair, J. F. 2014. "Looking back and moving forward." Long Range Planning 132-137.
- Schriesheim, C., & Eisenbach, R. J. 1995. "An exploratory and confirmatory factor-analytic investigation of item wording effects on the obtained factor structures of survey questionnaire measures." Journal of Management 1177-1193.
- Scott D.N Cook, John Seely Brown. 1999. "Bridging Epistemologies: The Generative Dance Between Organizational Knowledge and Organizational Knowing." Organization Science 381-400.
- Veyrat, Pierre. 2017. Heflo. December 1. Accessed December 26, 2021.
- https://www.heflo.com/blog/business-management/benefits-of-knowledge-management/.
- Vulpen, Erik Van. n.d. Academy to Innovate HR. Accessed december 31, 2021.
- https://www.aihr.com/blog/organizational-effectiveness/.
- Zaied, A. N. H., Hussein, G. S., & Hassan, M. M. 2012. "The role of knowledge management in enhancing organizational." International Journal of Information Engineering and Electronic Business, 27.